NorthPoint is the software your field business runs on.
Your crews work from an app on the phone they already carry. They see the day's stops before they leave the yard, clock in at the property, and photograph the job to the standard the customer asked for. You see it happen, and on Friday the hours are already there.
No paper timesheets. No second app for tracking. No system to buy the day you win a contract.
The easiest way to explain the app is to walk through an ordinary Tuesday.
They open the app and today's stops are there in order, with the site details, the access notes and what each job calls for. Nobody rings the office to ask what is on today, and nobody drives to last week's address.
Every punch carries its position and is checked against the site's geofence. Hours on the timesheet are hours somebody was actually on site — which matters when a customer questions an invoice, and matters just as much when they do not.
The app asks for exactly the photographs the job requires — before and after, area by area — and any checks that visit carries. It will not accept a short submission, so a job is never closed out with half the proof missing and nobody noticing until the complaint arrives.
While a crew is on the road their position updates on your map, so an urgent call goes to whoever is genuinely nearest instead of whoever answers the phone. Reporting stops while they are working, during breaks and at clock-out, and only their latest position is kept — never a trail of where somebody has been.
Punches that need fixing reach you as edit requests from the crew. You approve or correct them, close the week once, and send it to the payroll system you already run. Worked and break hours stay in separate columns, because adding them together is your determination to make, not ours.
The parts that do not fit in a Tuesday, but that you will use every week.
Set up the properties you service and group them into routes that make sense for your day. Recurring work builds its own schedule from there, so next month is already on the calendar.
A repair, a callback, an extra visit. Raise it as a work order, assign it to a named person, and it lands on their day beside the regular stops.
Decide what a finished visit has to show, per service or per property — how many photographs, which areas, which questions. The app asks for that and nothing else.
Promote someone to lead and they see the whole route, not just their own stops, and can submit or correct a colleague's visit. Everyone else is held to their own work, and the server enforces it.
Your customer reads the same visit record your crew submitted — the same photographs, the same times. There is no second version of events to reconcile when a question comes up.
Crew, lead or owner — the same download. You sign in with your NorthPoint account and see the whole operation; your crew sign in with a one-time code and see their day.
Same software on every plan. The only question is how many people use it.
No setup fee, no qualification fee, no per-photo or per-visit charge.
One office admin and a crew of up to five
1 Admin + 5 Users
Several crews, one or more regions
1 Admin + 15 Users
Unlimited crews, built around your operation
Unlimited admins and users
Wondering how that stacks up? See NorthPoint beside Jobber, ServiceTitan, Workiz and Housecall Pro — including where we would tell you to pick one of them.
If one of our property management customers awards you work, they can bring you onto NorthPoint at no cost to you. Create your account, and your crews can use the app on that customer's jobs — clocking in, photographing the work, submitting proof of service — without a subscription. Your customer asked for the record, so we are not going to charge you to provide it.
What that account does not do is run your business. Setting up your own sites, routes and proof requirements, and bidding on opportunities you were not invited to, is what the paid plans are for.
Create your accountMost contractors run their work in one system and chase their next job in another — if they chase it at all. On NorthPoint they are the same system, and that changes what your day's work is worth.
Every visit your crews complete adds to a record the property management companies on NorthPoint can see: work delivered on time, photographed, on site. You are not a name on a list of bidders. You are a vendor with receipts.
Property managers post opportunities on NorthPoint and go looking for vendors who perform the services you perform, in the areas you cover. Bid on any of them — no invitation needed, no per-bid fee.
One profile, one set of insurance and compliance documents, kept current in one place. Your carrier can upload the annual COI direct. You stop losing a week of paperwork every time you win an account.
Adding a crew is adding a crew, not migrating to a bigger system. The routes, the proof requirements and the payroll week all work the same at fifty sites as they do at five.
Contracts change hands and incumbents get replaced for reasons that have nothing to do with the work. A customer who can see every visit you completed has a much harder time believing otherwise.
All of this comes with the subscription that runs your crews. There is no separate marketplace fee, no commission on work you win, and no charge for the profile.